POLICIES
Cancellation Policy:
We appreciate your trust in choosing our services for your healthcare needs. In order to maintain an efficient and respectful scheduling system for both our patients and staff, we have implemented the following cancellation policy:​
​Non-Refundable Deposit: A non-refundable deposit of $200 is required at the time of booking to reserve your appointment. This deposit will be applied toward the cost of your procedure, provided the original appointment is kept. The deposit must be used within 30 days from the date of your consultation. Please note, the deposit is valid only for procedures and cannot be applied to product purchases. If you cancel or reschedule within 48 hours of your appointment, the deposit will be forfeited.
Cancellation/Rescheduling Notice: We understand that unforeseen circumstances may arise, and we request a minimum of 48 hours' notice to cancel or reschedule an appointment.
Less than 48 Hours Notice: Any cancellations or rescheduling requests with less than 48 hours' notice will result in the forfeiture of the $200 deposit, and it will not be applied to your procedure, or any future procedures. Any future appointments will require a new deposit.
Cancellation Without Rescheduling: In the event of a cancellation without rescheduling, the $200 deposit will be forfeited, any future appointments will require a new deposit.
Same Day Cancellations: In addition to forfeiture of the $200 deposits, any same- day cancellations will result in a $200 late cancellation fee. This fee is charged in addition to the deposit, due to the fact that we are unable to fill the spot of an appointment that was canceled the same day.
Adhering to this policy allows us to provide timely and efficient care for all our patients. Thank you for your understanding and cooperation. If you have any questions or concerns, please call us:
Cranford (908)460-6007
Morristown (973)449-1415
REFUND POLICY:
At INJX BY NAT Aesthetics, we strive to provide our clients with high-quality aesthetic procedures to meet their individual needs. While we are committed to delivering exceptional results, it is important to note that the outcomes of aesthetic procedures can vary among individuals, and we cannot guarantee specific results. Factors such as individual body responses, lifestyle, and other external influences may impact the final outcome of the procedures performed in our office. Despite our best efforts and expertise, there may be instances where the desired aesthetic goals are not fully achieved.
We understand the importance of your aesthetic goals, and we make every effort to ensure your satisfaction. However, due to the inherent uncertainties and variables associated with aesthetic procedures, we have implemented a strict no-refund policy for ALL PROCEDURES at INJX BY NAT Aesthetics. It is crucial for clients to carefully consider their expectations and discuss them with our qualified professionals during the consultation process. Our team is dedicated to providing comprehensive information about the procedures, potential outcomes, and any associated risks to help clients make informed decisions. While we are confident in our ability to deliver excellent results, we want to emphasize that individual experiences may vary, and factors beyond our control can influence the outcome of the procedures.
HIPPA Compliance:
This Notice of Patient Privacy describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
**Our Pledge Regarding Medical Information:**
We understand that medical information about you and your health is personal. We are committed to protecting medical information about you. We create a record of the care and services you receive at our facility. We need this record to provide you with quality care and to comply with certain legal requirements. This notice applies to all of the records of your care generated by our facility.
**Your Rights Regarding Medical Information:**
**Right to Inspect and Copy:**
You have the right to inspect and obtain a copy of medical information that may be used to make decisions about your care.
- **Right to Amend:**
If you feel that medical information we have about you is incorrect or incomplete, you may ask us to amend the information.
-**Right to an Accounting of Disclosures:**
You have the right to request an accounting of disclosures of your medical information.
-**Right to Request Restrictions:**
You have the right to request a restriction or limitation on the medical information we use or disclose about you.
- **Right to Request Confidential Communications:**
You have the right to request that we communicate with you about medical matters in a certain way or at a certain location
**Your Rights Regarding Medical Information:**
**Right to Inspect and Copy:**
You have the right to inspect and obtain a copy of medical information that may be used to make decisions about your care.
- **Right to Amend:**
If you feel that medical information we have about you is incorrect or incomplete, you may ask us to amend the information.
-**Right to an Accounting of Disclosures:**
You have the right to request an accounting of disclosures of your medical information.
-**Right to Request Restrictions:**
You have the right to request a restriction or limitation on the medical information we use or disclose about you.
- **Right to Request Confidential Communications:**
You have the right to request that we communicate with you about medical matters in a certain way or at a certain location
**Our Responsibilities:**
We are required by law to maintain the privacy of your medical information and to provide you with this Notice of Patient Privacy.
**Changes to This Notice:**
We reserve the right to change this notice. We reserve the right to make the revised or changed notice effective for medical information we already have about you as well as any information
we receive in the future.
**Complaints:**
If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services. To file a complaint with us, contact: INJXBYNAT@GMAIL.COM.
Photo ID Policy:
All patients are required to present a valid photo identification (ID) upon checking in for their appointment at our facility. This policy aims to enhance security measures and ensure accurate patient identification.
Furthermore, the presented ID must precisely match the name on the patient's medical chart. This requirement is essential for maintaining the integrity of patient records and ensuring appropriate care delivery.
Adherence to this policy is crucial for streamlining administrative processes and safeguarding patient confidentiality. Failure to comply with this identification requirement may result in delays or rescheduling of appointments.
We appreciate the cooperation of all patients in complying with this policy to facilitate efficient and secure healthcare services.
BEFORE AND AFTER PHOTOS POLICY:
INJX BY NAT POLICY REQUIRES Before and after photos of the treatment area(s) to be taken and uploaded into patient charts. This protocol is implemented for clinical documentation and charting purposes to accurately track the progress of patient treatments.
Before initiating any procedure, the designated staff member will capture high-quality photos of the treatment area(s). Following the completion of the procedure, another set of photos will be taken to document the immediate outcomes.
These photographs serve as crucial evidence for clinical evaluation, treatment planning, and monitoring patient progress over time. They are securely stored within the patient's medical chart for reference during subsequent appointments and for legal documentation if required.
It is important to note that patient confidentiality is of utmost priority. Therefore, these photos will only be used for clinical purposes unless explicit consent is obtained from the patient. Photos will only be posted on social media platforms or shared externally with the patient's consent.
We appreciate the understanding and cooperation of all patients in adhering to this policy, which helps maintain the highest standards of clinical care and documentation integrity.
Financial Responsibility Policy:
INJX BY NAT Aesthetics does not accept payment in the form of Insurance, Check or Care Credit for any services rendered. We accept the following forms of payment: Credit card, Debit card, Cash, Zelle, and Cherry financing.
Payment in full is required at the time of checkout, regardless of the nature or duration of the procedure. For patients opting for financing through Cherry, it is imperative to apply and determine the approved amount before the commencement of the procedure.
Cherry financing necessitates a valid debit card to facilitate a down payment. It is the responsibility of the patient to ensure they have applied for financing and are aware of the approved amount before the procedure begins.
Patients who fail to settle their balance or complete the checkout process through Cherry before leaving our premises will be subject to legal action to recover outstanding payments.
We appreciate the understanding and compliance of all patients with our financial policy, which is designed to maintain transparency, efficiency, and accountability in our financial transactions.